Revora: Ecommerce Inbox2.0.3 - App Store

MyAlice is now Revora. Same app, same login, same conversations, new name and new look. Nothing to migrate.

Manage e-commerce sales and support anytime, anywhere with the Revora mobile app. Reply to customers across your social channels, live chat, and email from one shared inbox. Keep your Shopify, WooCommerce, and Salla orders close at hand, and see exactly who you are talking to while you chat.

ALL YOUR CONVERSATIONS AND ORDERS IN ONE INBOX

Connect every channel your customers use. Wherever they reach you - WhatsApp, Instagram, Facebook, Telegram, Viber, LINE, email, or your website - find every conversation and order in one app.

SUPPORT ON THE GO

Reply from the comfort of your bed, sofa, or hammock. Push notifications tell you the moment a ticket arrives, and you decide which ones are worth waking up for.

WORK ALONGSIDE YOUR AI AGENTS

Your Revora AI agents handle routine questions around the clock. See what they have answered in the AI Agents queue, and step in with the full conversation history whenever a customer needs a person.

SEAMLESS TEAM COLLABORATION

Assign, reassign, or resolve tickets in real time. Leave private notes that only your team can see, and save customer attributes as you go.

CUSTOMER DATA AT YOUR FINGERTIPS

Everything you need to know about the person you are replying to - contact details, order history, lifetime summary, and product interactions.

RESPOND FASTER WITH SAVED REPLIES

Save your most-used responses and reuse them with a tap. Send WhatsApp message templates with variables already filled in.

ABOUT REVORA

Revora, formerly MyAlice, is the AI conversational commerce platform for e-commerce brands. Everything you need to sell, support, and grow through chat:

* AI agents that recommend products, resolve tickets end to end, and manage social comments.
* A unified inbox bringing every channel your customers use into one place.
* Pre-sales and post-sales automations, plus WhatsApp campaigns that convert.
* Reports and analytics across channels, agents, and revenue.

We would love to hear your feedback. Have something you want us to add or improve? Tell us on whichever channel you prefer - we have them all connected on Revora.

Requires a Revora account. Get started at userevora.com.

Version History Bug fixes 2.0.3 Sep 27 Bug fixes

Inbox — Bulk Reassignment

Long-press a ticket to select multiple tickets and reassign them all at once.
Available in All Assigned, My Assigned and Unassigned queues. 2.0.2 Sep 23 • Bug fixes
• Bulk reassign — select multiple tickets and reassign them to an agent in one tap
• Datalab entries can now be created directly from the chat composer 2.0.1 Sep 17 MyAlice is now Revora.

New name, new icon, new colours, same app and the same login.
Nothing to migrate, nothing to set up again. 2.0.0 Sep 7 - Bug fixes
- Added AI Agent Queue
- Away reason flow
- Others improvements 1.8.0 Sep 3 We’ve fixed bugs and made improvements to enhance your experience. 1.6.2 Jan 20 This update includes minor bug fixes and UI improvements to make the app even better. 1.6.1 10/30/2025 Improved email support and content display, along with various bug fixes and performance enhancements. 1.6.0 07/17/2025 Bug fix 1.5.6 03/12/2025 In this release, we are providing several bug fixes and enhancements. 1.5.5 01/22/2025 We're excited to announce a new feature in our inbox system that allows you to recommend products directly to customers! This enhancement streamlines communication and improves customer experience by providing personalized suggestions. Leverage this tool to boost sales and foster stronger customer relationships. Happy recommending! 1.5.4 01/15/2025 We have added a feature to hold tickets, allowing agents to check them via the inbox filter and unhold them from the conversation. An expiration bar now indicates when tickets will expire for Messenger and WhatsApp. Additionally, we resolved an issue where unrelated messages appeared in the current conversation and fixed problems with sending outgoing messages. 1.5.3 01/05/2025 We are excited to announce the latest update! This release includes a priority setup for conversations, allowing better chat management. We’ve made changes to filters and introduced the ability to tag group members in Telegram group conversations. Notification issues have been resolved, along with various UI enhancements for an improved user experience. Enjoy! 1.5.2 11/22/2024 We are excited to announce the latest update! This release includes a priority setup for conversations, allowing better chat management. We've made changes to filters and introduced the ability to tag group members in Telegram group conversations. Notification issues have been resolved, along with various UI enhancements for an improved user experience. Enjoy! 1.5.1 11/21/2024 We're excited to announce our latest update! This version brings enhanced conversation status management and improved APIs for better performance. You can now tag customer names in Instagram feed chats, and we've made UI modifications for feeds and emails. Additionally, saved replies now support attachments, allowing you to send both text and files. We've also addressed various bug fixes for a smoother experience. Thank you for your continued support! 1.5.0 10/24/2024 We’ve updated our app with some new API endpoints and resolved bugs in the conversation feature for a smoother user experience. Enjoy improved performance and reliability as you engage with your customers. Thank you for your feedback and support as we continue to enhance our services! 1.4.8 09/19/2024 Fixed the bug that caused incorrect data rendering in the feed response view. 1.4.7 09/10/2024 In this update, we addressed key issues to enhance user experience. We fixed a bug causing inconsistent time displays in the ticket queue for accurate representation. Users can now open document files directly from the navigation drawer, streamlining access. Additionally, we restricted carousel template access through the chat box, improving functionality and navigation for a smoother app experience. 1.4.6 08/30/2024 We've enhanced the customer information feature and redesigned the user interface based on preferences. Users can now choose to view conversations either on the left or in a left-right format. Consecutive messages are now shown in threads for a better conversational experience. Additionally, WhatsApp users can now send documents up to 50MB. Several bug fixes have also been implemented to improve overall performance. 1.4.5 07/16/2024 Fixed an issue that occurred during the customer information update. 1.4.4 06/24/2024 We are excited to announce the latest updates and improvements:
Enhanced Sorting: Filter channel options are now sorted according to platform priority, providing a more intuitive user experience.
Bug Fix: Resolved an issue that occurred when updating customer information, ensuring smoother and more reliable data management.
Increased File Size Limit: Users can now send video files up to 7MB, an increase from the previous 5MB limit, allowing for more extensive content sharing.
Thank you for your continued support and feedback. 1.4.3 06/24/2024 Exciting features are now live! Check out our WhatsApp templates with images, enhancing your WhatsApp messaging interactions. View private replies directly in the Facebook Messenger channel. Full customer profiles are also accessible, providing deeper insights. Plus, seamlessly create support tickets for both email and WhatsApp right from your inbox. Update now for a smoother, more integrated experience! 1.4.2 06/06/2024 Admin-specific message replies enhance chat management.
Set Video & Document header inputs for personalized touch.
Direct previews of sent media in chats.
Boost engagement with 10 customizable quick-reply buttons.
Fixed: Chat freeze from Saved Replies & iOS download glitches.
Removed extraneous Dart notifications for a cleaner experience.
Upgrade for seamless communication! 1.4.1 05/02/2024 Welcome to our latest update! Exciting enhancements:

Pinning important tickets for easy access.
Clutter-free email message views.
New library for smoother updates.
Enhanced user experience:
Separate screens for WhatsApp templates and saved replies.
Increased WhatsApp video file limit to 16MB.
Bug fixes for smoother functionality. 1.3.1 02/05/2024 Hello All, We have come with some new features for the First release of this new year. We assure, its first of the many important releases. Belated Happy New Year to you all.

1. Custom Mail- We have introduced email ticket management from mobile app after launching it in web. Now you can reply and manage clients through email channels.
2. Empty state view of Saved Reply and Message Template- Its a minor UI change for better user experience.
3. Improvement of time format for Feed Conversation: A minor UI change to anticipate the sent time in a better way. 1.3.0 01/16/2024